Delivery Charges & Freight Costs

We aim to make your shopping experience with ByChristmasDecorations.com as seamless and straightforward as possible. This page outlines our delivery charges and policies for orders shipped within the Republic of Ireland.

Standard Delivery Charges

A standard delivery charge applies to all orders. This charge is clearly displayed during the checkout process before you finalise your purchase. The cost is calculated based on the size and weight of your total order.

Free Delivery Offer

We are pleased to offer FREE standard delivery on all orders over a certain value. Please refer to our website’s current promotional information for the exact qualifying amount for free delivery. This offer is subject to change during peak promotional periods.

Delivery Timeframes

  • Standard Delivery: Please allow approximately 3-5 working days for your order to be processed, packed, and dispatched. Delivery times may vary depending on your location and product availability.
  • Express Delivery: For an additional charge, an express delivery service may be available for some items. If you require your items urgently, please check for this option during checkout. Express delivery aims to deliver within 1-2 working days after dispatch, subject to courier schedules.

Important Delivery Information

  • Order Processing: All orders are processed and dispatched during standard business hours, Monday to Friday, excluding public holidays.
  • Delivery Address: Please ensure your delivery address is entered correctly at the time of ordering. We cannot be held responsible for delays or non-delivery resulting from an incorrect address provided by the customer.
  • Large Items: Deliveries for large or bulky items will typically be made to the ground floor entrance of your property (kerbside). It is the customer’s responsibility to move the items indoors. Please ensure you are available to receive and handle the delivery.
  • Unsuccessful Delivery: If a delivery attempt is unsuccessful because no one is available to receive the order, the courier will usually leave a card with instructions for rearranging delivery or collecting the parcel from a local depot. Additional charges may be applied by the courier for re-delivery attempts.
  • Stock Availability: All orders are subject to product availability. In the rare event that an item is out of stock, we will contact you promptly to discuss options, which may include a backorder or a full refund for the unavailable product.

International Delivery

Currently, our online store primarily serves customers within the Republic of Ireland. For international delivery inquiries, please contact us before placing your order to check feasibility and obtain a shipping quote.

Returns

Please note that return postage costs for any unwanted items are the responsibility of the customer. We recommend using a tracked postal service for returns. For full details, please see our Returns Policy.

Questions?

If you have any questions regarding delivery that are not answered here, please visit our website for more information.